Shipping, returns & privacy
Plain-English policies. Questions? hello@minnesotamade3d.com
Shipping
- Where: anywhere in the United States. (No international shipping yet.)
- Cost: flat $5 per order; free on orders over $35.
- Print time: everything is printed to order, usually within 1–3 days. Large orders or unusual colors can take a little longer — we'll email you if so.
- Transit: USPS Ground Advantage, typically 3–7 business days. You'll get an email with tracking when your order ships.
- Wrong address? Email us right away with your order email and the correct address. Once a package is in the mail we can't redirect it.
Returns & replacements
- Arrived damaged or misprinted? Email a photo within 14 days of delivery and we'll reprint and reship at no charge. No need to send the original back.
- Changed your mind? Because each item is printed to order in your chosen color, we can't accept returns for unopened or unused items. If something isn't right, tell us — we'd rather fix it than argue about it.
- Cancellations: email us as soon as possible. If your order hasn't started printing yet we'll refund it in full.
Refunds go back to the original payment method and usually appear within 5–10 business days.
Materials & care
Our prints are PLA, a plant-based plastic. It's sturdy for everyday use but softens above roughly 140 °F, so keep prints out of hot cars, dishwashers and direct sun on a windowsill. Wipe clean with a damp cloth.
Privacy
We collect only what it takes to make and ship your order: your name, email, phone (for the carrier), shipping address, and what you bought. Payments are processed by Stripe; your card or Cash App details never touch our servers. We don't sell or share your information, and we don't run ads or trackers on this site. To have your order records deleted after shipment, email us.
Contact
Minnesota Made 3D · Chaska, Minnesota
hello@minnesotamade3d.com